As a Specialist, Payer Operations at Aledade, you’ll take ownership of bringing payer products to life—guiding them from contract signature through launch, activation, and ongoing performance. You'll lead cross-functional efforts to ensure everything is aligned and ready for market. This is a highly collaborative, hands-on role ideal for someone who thrives at the intersection of product management, project execution, and healthcare innovation.
Lead the Transfers client experiences and operations team, ensuring fast, frictionless money movement experiences for clients moving money in and out of Wealthsimple. Ensure the system is working as intended, processing thousands of transactions and client inquiries weekly. The role will support two Managers, one managing a team of 30+ back office associates, and one managing a team 50+ front office agents.
Reporting the Senior Project Manager, you will help teams adopt the Product Operating Model, navigate change and, build a communication strategy that fosters alignment and trust. You will connect with teams empathetically while driving forward momentum, ensuring that change is not just implemented, but embraced. You will be an coach, and program driver, helping teams operationalize transformation efforts and optimize business practices for lasting impact.